CRM Solution
Microsoft Dynamics CRM helps you drive consistent and measurable improvement in everyday business processes. Gain the capability to easily create and maintain a clear view of customers from first contact through purchase and post-sales. With tools to enhance sales, marketing, and customer service processes — along with native Microsoft Office Outlook integration — Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution. Customer Engagement Give your team the tools they need to deliver exceptional customer experiences. Build lasting relationships with Microsoft Dynamics CRM in order to sell effectively, care everywhere, and market smarter. Fully Integrated Track all your customer interactions and data in one place. With native integration with Office 365, Microsoft Power BI, Yammer, Skype, Outlook, and many other widely used business apps, you can be sure everyone in your company has the full picture of what your customers want and need. Highly Scalable Microsoft Dynamics CRM offers best-in-class features to grow your business’s efficiency and productivity. Use customer data to gain the insights you need to qualify prospects. Learn what your customers really think with Microsoft Social Engagement.
What is Microsoft Dynamics NAV?
Microsoft Dynamics NAV is an enterprise resource planning (ERP) solution designed for small and mid-sized businesses (SMBs). It helps businesses automate and streamline operations, from finance and supply chain management to customer relationship management and business intelligence. Originally known as Navision, it was acquired by Microsoft in 2002 and has since evolved into a powerful ERP system. In 2018, Microsoft rebranded it as Microsoft Dynamics 365 Business Central, a cloud-based solution with enhanced functionalities. Key Features of Microsoft Dynamics NAV Microsoft Dynamics NAV provides businesses with various features that improve operational efficiency and business growth. Some of its key features include: 1. Financial Management 2. Supply Chain Management 3. Sales and Customer Relationship Management (CRM) 4. Manufacturing and Production Management 5. Business Intelligence and Reporting 6. Human Resource and Payroll Management Benefits of Microsoft Dynamics NAV Microsoft Dynamics NAV offers numerous benefits to businesses, making it one of the most preferred ERP solutions. Here are some of the advantages: 1. Scalable and Flexible Microsoft Dynamics NAV can be customized and scaled to fit the needs of growing businesses. Whether you have a small or medium-sized enterprise, it can be adapted to suit your operations. 2. Seamless Integration with Microsoft Ecosystem NAV integrates with other Microsoft solutions like Office 365, Power BI, Azure, and Microsoft Teams, enabling businesses to work more efficiently. 3. Improved Decision-Making With built-in analytics and reporting tools, businesses can gain real-time insights into their operations, leading to better decision-making and strategic planning. 4. Enhanced Productivity and Efficiency By automating financial, supply chain, and customer management processes, NAV reduces manual work, minimizes errors, and improves overall business productivity. 5. Cost-Effective ERP Solution Compared to other enterprise-level ERPs, Microsoft Dynamics NAV is cost-effective, offering a comprehensive solution at a reasonable price. Microsoft Dynamics NAV vs. Dynamics 365 Business Central Although Microsoft Dynamics NAV has been rebranded as Dynamics 365 Business Central, businesses still refer to NAV when discussing legacy on-premises versions. Here’s how the two compare: Feature Microsoft Dynamics NAV Microsoft Dynamics 365 Business Central Deployment On-premises Cloud-based & On-premises Scalability Limited to SMBs Suitable for SMBs and larger businesses Updates & Support Requires manual updates Automatic updates & cloud benefits Integration Integrates with Microsoft apps Deep integration with Microsoft 365, AI, and analytics Cost One-time licensing fee Subscription-based pricing Microsoft Dynamics NAV in Malaysia As a Microsoft Partner, TECSA Software in Malaysia provides businesses with customized Microsoft Dynamics NAV solutions. Companies in various industries, including manufacturing, retail, logistics, and finance, use NAV to streamline their business processes. Why Choose TECSA Software for Microsoft Dynamics NAV? Conclusion Microsoft Dynamics NAV remains a powerful ERP solution for SMBs, helping businesses streamline operations, improve productivity, and drive growth. While Microsoft has transitioned NAV into Dynamics 365 Business Central, many businesses still use NAV for its reliability and flexibility. TECSA Software in Malaysia is here to help companies make the most of Microsoft Dynamics NAV and transition to Dynamics 365 Business Central for future-ready business management.